Cartier Confirms Cyberattack Exposing Limited Customer Data

Luxury jeweler Cartier, owned by Richemont, has confirmed a cybersecurity breach that exposed limited customer data. In an email to clients, Cartier disclosed that an unauthorized third party temporarily accessed its website, obtaining names, email addresses, and countries of residence. The company emphasized that no passwords, credit card numbers, or financial data were compromised.

Cartier stated it has since contained the breach, notified relevant authorities, and strengthened its cybersecurity defenses. The brand is now working with leading external cybersecurity experts to enhance protection and prevent future incidents.

The cyberattack comes amid a rising wave of digital threats targeting the luxury industry. Marks & Spencer, Dior, and The North Face have all recently reported data breaches, highlighting increasing risks for high-profile retailers. Just last month, Harrods also faced attempted breaches, following similar attacks on the Co-op Group.

Despite the breach, Richemont posted a slight sales increase in Q1 2025, with strong performance from its jewelry brands balancing slower growth in China and the luxury watch segment.

Cartier, a favorite among celebrities like Taylor Swift, Angelina Jolie, and Michelle Obama, reaffirmed its commitment to safeguarding client data and ensuring transparent communication in the wake of the incident.